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"Underneath the Radar: The Largely Unnoticed Phenomenon of Industry Based Consumer Dispute Resolution Schemes in Australia"   flag 

[2004] UQLRS 2
O'Shea, Paul
University of Queensland Law School Research Series
Australia

Legislation Cited

Legislation Name Provision
Corporations Act 2001 (Cth) s761G
Telecommunications Act (Cth)
Telecommunications (Consumer Protection and Service Standards) Act 1999 (Cth)
Financial Services and Markets Act 2000

Cases and Articles Cited

Case Name †  Citation(s) Court Jurisdiction Date Full Text Citation Index
"Telecommunications Industry Ombudsman Scheme: Consumer Safeguard or Clever Scam?" (2001) 8 Competition & Consumer Law Journal 311 Competition & Consumer Law Journal Australia circa 2001 LexisNexis AU flag 1
"Underneath the Radar: The Largely Unnoticed Phenomenon of Industry Based Consumer Dispute Resolute Schemes in Australia" (2004) 15 (3) Australian Dispute Resolution Journal 156 Australian Dispute Resolution Journal Australia circa 2004 flag 1
Adamson v New South Wales Rugby League Ltd [1991] FCA 425; (1991) 31 FCR 242; (1991) 103 ALR 319; (1991) 38 IR 427; (1991) 13 ATPR 41-141 Federal Court of Australia Australia - Commonwealth 6 Sep 1991 AustLII flag 96
Norths Ltd v McCaughan Dyson Capel Cure Ltd (1988) 12 ACLR 739; (1988) 6 ACLC 320 Australia circa 1988 LexisNexis AU flag 27
R v Insurance Ombudsman Bureau; Ex parte AEGON Life Assurance Ltd [1995] LRLR 101 United Kingdom circa 1995 flag 6

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